Your AI talks to vulnerable people.
ServalGuard finds what it's saying.
Identify human-risk failures in your AI system before they harm vulnerable users. We systematically evaluate from the perspective of vulnerable users in crisis, stress, or high-stakes situations.
Get Your AI Evaluated
What Is ServalGuard?
ServalGuard is RavenTrak's AI safety evaluation service. We test your AI system using real-world vulnerable user scenarios to identify behavioral risks, failure modes, and safety gaps.
Unlike standard AI safety testing that focuses on toxicity and bias, ServalGuard asks: "How does this AI actually behave when a vulnerable person uses it under stress?"
Systematic prompt engineering
We design specific test prompts and scenarios based on real vulnerable user situations.
Human-risk behavioral analysis
We analyze how your AI impacts vulnerable users and what harms could result.
Detailed findings report
Comprehensive documentation of all identified issues with severity levels and examples.
Actionable recommendations
Specific, implementable guidance for improving your AI's safety and resilience.
Who Needs ServalGuard?
Any organization deploying AI that serves vulnerable users needs honest evaluation.
AI Companies
Ensure your AI is safe for all users, including vulnerable populations.
Healthcare Organizations
Evaluate AI used in patient care, diagnosis, and health guidance.
Mental Health Platforms
Test crisis support chatbots and emotional AI for safety.
Financial Services
Evaluate lending, fraud detection, and account access AI for fairness and safety.
Educational Platforms
Test tutoring AI and learning systems for vulnerable student scenarios.
Social Services
Evaluate AI serving vulnerable populations (homeless, unhoused, in crisis).
The ServalGuard Process
Four transparent steps from evaluation to actionable insights.
Scope & Alignment
- ✓ You define your evaluation scope
- ✓ We align on which vulnerabilities, user scenarios, and risk factors matter most
- ✓ Typically 1-2 hours consultation call
Systematic Evaluation
- ✓ We design specific test prompts and scenarios
- ✓ We interact with your AI as vulnerable users would (in crisis, scared, desperate)
- ✓ We document every interaction
- ✓ Typically 1-2 weeks depending on complexity
Analysis & Documentation
- ✓ We analyze all findings
- ✓ We categorize by severity (Critical, High, Medium, Low)
- ✓ We document human impact: 'How does this failure harm a vulnerable user?'
- ✓ We develop recommendations
Findings Report
- ✓ Comprehensive written report
- ✓ All identified issues with specific examples
- ✓ Severity assessment
- ✓ Human-impact analysis
- ✓ Actionable recommendations for improvement
What We Test For
We evaluate the specific failure modes that harm vulnerable users.
Behavioral Failure Modes
Where does your AI give wrong answers when it matters most?
Crisis Response Gaps
How does your AI respond to users in distress, panic, or danger?
Vulnerability Exploitation
Does your AI create barriers for or exploit vulnerable populations?
Emotional Misalignment
Does your AI understand context when users are emotional or vulnerable?
Decision Making Under Stress
Where does your AI fail when users are making critical decisions?
Accessibility & Language Gaps
Does your AI serve diverse users with different languages, abilities, literacy levels?
What You Get
Deliverables you can act on immediately.
Findings Report
Detailed assessment of all identified issues, severity levels, and examples with specific evidence.
Actionable Recommendations
Specific, implementable guidance for improving your AI's safety and reducing human-risk failures.
Risk Assessment
Clear prioritization: what needs to be fixed first and what represents the most human impact.
Human-Centered Insights
Understanding of how real vulnerable users experience your AI and where they're harmed.
Typical Timeline & Investment
Transparent pricing based on your AI system's complexity.
Evaluation Scope
1-2 weeks initial consultation and planning
Standard Evaluation
$5,000 - $25,000 depending on complexity
Delivery
Comprehensive written report + recommendations
Pricing depends on AI system complexity, scope of evaluation, and evaluation duration. Let's talk about your specific needs. Every AI system is different.
Ready to know how your AI
really performs?
ServalGuard gives you confidence that your AI is safe for vulnerable users. Let's identify the risks before they cause harm.
Schedule EvaluationAbout ServalGuard
ServalGuard is an AI safety evaluation service provided by RavenTrak. We test and identify behavioral risks and failure modes in AI systems. Our evaluations are based on systematic testing and human-risk analysis, not automated scanning. We provide findings and recommendations, but implementation is your responsibility.